Vietnamese Tiếng Việt | Sunday, January 21, 2018 | Advertise with Us
   
Text Size

Delivery services compete on speed

Share
(0 votes, average 0 out of 5)

E-commerce delivery services are booming in Vietnam, especially in the last mile delivery segment – from distribution centers to consumers. The players in the market are both large businesses and startups.

vietnam economy, business news, vn news, vietnamnet bridge, english news, Vietnam news, news Vietnam, vietnamnet news, vn news, Vietnam net news, Vietnam latest news, Vietnam breaking news, deliverymen, DHL, retailers

Delivery services compete on speed

 

German giant DHL last July kicked off domestic delivery service in Vietnam. DHL eCommerce Vietnam’s CEO said the service is managed and supported by centers and storehouses located throughout the country. 

When using the DHL eCommerce Portal, online retailers can order COD service (cash on delivery) for certain consignments of goods. Buyers can check and return goods at delivery times with Open-Box-Delivery service. The service is believed to fit Vietnamese consumption habits.

UPS from the US has also accelerated its business. UPS Vietnam’s CEO Daryl Tay said the strong point of the delivery firm is that it has solutions that connect customers in Vietnam with other countries, allowing customers anywhere to have similar experiences. 

As for FedEx Trade Networks, after eight years of presence in Vietnam, it has set up a subsidiary to enhance services in the domestic market. The firm decided to expand the investment as it still can see big opportunities for development in Vietnam.

As foreign big players have geared up in the race, Vietnamese players have also applied solutions to improve service quality. Besides the large network with 18,000 postmen and deliverymen who reach every commune, VNPost also has solutions for online shops. Meanwhile, ViettelPost has a large network in all 713 districts in the country, with thousands of deliverymen. 

The e-commerce delivery market also accommodates thousands of freelance service providers who work through transport firms such as Grab and Uber.

In July 2017, Uber launched its delivery service called UberShip which was renamed UberDeliver in HCMC. The service is competitive with the fee of VND15,000 for the first two kilometers and VND5,000 for every subsequent kilometer. The same service fee is applied by GrabExpress. Both GrabExpress and UberDeliver only deliver goods, but they do not provide COD.

Startups and small firms are also joining the market. In 2013, the fast delivery market  had 5-6 players, while the figure now is 50.

ShipS, just after eight months of operation, has staff of 1,000 deliverymen in HCMC and 3,000 in Hanoi. The other well-known startups in the field include Giao Hang Gia Re, Giao Hang Nhanh, Ahamove, Tochanh.com, Proship.vn, Shipchung and Giaohangtietkiem.

According to Charles Brewer, CEO of DHL eCommerce, with spending on e-commerce expected to increase by 23 percent from now to 2020, online retailers need to have high-quality logistics and transport solutions to expand their business scale.

 

 

Source: VietNamNet

Maybe You Also Interesting :

» Vietnamese retailers stay outside competition of single-price chains

Hypermarkets, supermarkets and convenience stores are competing with single-price chains which have been cementing their positions in Vietnam.

» Foreign retailers ramp up investment in Vietnam

Earlier, numerous giants in the retail sector have entered the Vietnamese market and now, many of them are planning to enhance investment and expand their...

» Can ‘underwear giant’ squeeze into the retail market?

With value of $118 billion in 2016 and $180 billion projected for 2020, Vietnam is listed among the world’s 30 most attractive retail markets.

Economy Latest

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7

Business & Businessmen

Our Latest Posts

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7

Popular News Categories:

- Asia & Asian  |  EU & Russia  |  America & US

- Facts  |  Urban  |  Faculty  |  Environment

- Business  |  Finance  |  Market Health

- Destination  |  Cuisine  |  Arts Music

- Cinema  |  Soccer  |  Sports  |  IT & Internet

Culture & Tourism:

-> About Vietnam  |  Things To Do

-> Destinations  |  Events Calendar

-> Visa Online  |  Flights & Transport

-> Accomodation  |  Tours & Cruise

-> Find more go to Travel.VN...

Login